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      Cole Services

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      Customer Service Representative (CSR) Interview

      25 Mar 2026
      Anonymous employee
      Garden Grove, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Cole Services (Garden Grove, CA)

      Interview

      I’ve had a really positive experience with Cole Services from the interview process through working with the team. The interview was well organized, professional, and gave a clear picture of what the company stands for. You can tell right away they value their people and take hiring seriously. What stood out most is the company culture. It truly feels like a family-owned business where leadership is involved and supportive. They invest heavily in training and development, which makes a big difference whether you’re new to the trade or experienced and looking to grow. The team environment is strong—everyone is willing to help, and there’s a real focus on doing things the right way and taking care of customers. Expectations are clear, and there are opportunities to advance if you’re motivated.

      Interview questions [1]

      Question 1

      Regarding job experience, ability to do tasks and read script.
      Answer question

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