I applied online. The process took 3 weeks. I interviewed at Commonwealth Psychology Associates in Feb 2020
Interview
Very detailed and interesting process with multiple steps. It begins with an evidence-based personality inventory to ensure that the candidates have a compatible work style for the role. The phone and Zoom interviews asked several questions that were aimed at very specific, real-world customer service scenarios, and the interviewers really want you to walk them through your thought processes.
Interview questions [1]
Question 1
If you were at the front desk and in the middle of the conversation the phone rang, what would you do and say?
I applied online. The process took 4 weeks. I interviewed at Commonwealth Psychology Associates (Boston, MA) in May 2020
Interview
I applied through their website (must include cover letter and salary requirement to be considered). The hiring manager got back to me one month later (due to COVID-19), I completed a personality test (Predictive Index) and intelligence test (Wonderlic) and we scheduled a virtual interview after I completed those tests. She rescheduled this interview with me 3 different times. I was prepared and excited for my interview and felt it went well. The hiring manager was a bit all over the place, basically saying they needed another person in HR to help her (director) and the HR manager because they have too much to do. She didn't sell the organization as a great place to work and made a few comments about how chaotic and unorganized things were. She mentioned the company is "known for throwing great parties and the owner loves nice/fancy places" when I asked about company culture. She told me she would get back to me in 2-3 days about a second interview. I appreciated her getting back to me within 2 days, although it was a generic rejection email. Some feedback would have been nice because I felt it went well, but overall it was a good practice and I ended up not being excited about the company because of the hiring manager.
Interview questions [1]
Question 1
1) Please go through your resume and background 2) She talked A LOT - did not ask a lot of specific or behavioral questions - "how do you plan to recruit new hires?" was maybe one question she asked me 3) Asked for any questions I have
I applied online. The process took 5 weeks. I interviewed at Commonwealth Psychology Associates (Boston, MA) in Feb 2019
Interview
The interview process was long. I applied online and heard back relatively quickly from an HR rep to set up a phone screen. They had me fill out some type of personality assessment before the phone screen. Then I interviewed in person at the Financial District location with two people. They also had me complete the Wonderlic test right before I interviewed. I received an email after about a week saying that they wanted to bring me in for another interview, with a total of 5 people. This was at a different location, the Back Bay office. The interview was 3 people for an hour and then 2 more people for an hour. Overall, their vetting process consisted of a telephone screen, a personality assessment, two in-person interviews in two different locations with 6 different people total (1 person was in both in-personal interviews, not sure why as it seemed redundant.) If that's not bad enough, it took them 3 weeks to get back to me to tell me they went with another candidate (and I followed up with thank you emails right after the last interview and asked for an update a week after my last interview, they told me they didn't have any info yet.) I understand that it's very competitive and they probably had a lot of applicants, but to me it felt like my time wasn't well-respected. Mind you, this position is entry level for someone with a bachelor's degree. It just felt excessive. To attempt to stay unbiased, it does seem like this company offers great benefits (based on their website, I obviously don't know for sure) and it is a private practice. Just make sure you really want to work here if you apply, as it's no joke!