Group interview, but process could be different now. Ask a bunch of basic questions the situational questions in order to get more insightful information about your characteristics and to diagnose your ability to handle a repetitive job dealing with customers that are always right (wink, wink). FYI - Discuss how you are going to help the company growth, that you NEVER missed a day of work at previous work, you're eager to learn and that being punctual in VERY important to you.