I applied online. The process took 1 week. I interviewed at ContactPoint 360 in Apr 2026
Interview
They didnt connect to the interview on a timely fashion. Had me waiting 10 minutes+ after requesting that I connect 5 minutes early, to waste more of my time. Mentioned I was not feeling well, they wanted to interview me the next day. Two red flags on an interview was a hard pass for me. Like if you cant make it to a simple virtual meeting when you scheduled it, then how unorganized is the rest of your operation is what I wonder.
I applied through other source. The process took 1 week. I interviewed at ContactPoint 360 (Bogota, Cundinamarca) in Jan 2025
Interview
Procesos de reclutamiento y selección por competencias, al mismo tiempo querian a alguien para manejar descargos y offboarding, a la salida de los empleados. Que al ser call center tiene una alta rotación de personal.
Interview questions [1]
Question 1
Cómo haria usted con el cuidado de su hijo para poder trabajar. Porque en esta empresa necesitamos gente conprometida, basicamente me descartaron por ser mamá. Fue muy invasivo y molesto
I interviewed at ContactPoint 360 (Toronto, ON) in Sept 2023
Interview
Nice and Over a call on google meet. We exchanged emails at first just to confirm everything and then we met on google meet. We were required to have our camera
Interview questions [1]
Question 1
How many years of customer service experience do you have ?