I applied through an employee referral. The process took 2 months. I interviewed at CoverMyMeds (Columbus, OH) in Nov 2015
Interview
it was a fairly quick process. Recruiters never took more than a day or two to respond to my questions or to follow up with me. They did a great job of explaining everything that I would need to know. Not to mention, it was the nicest recruiting staff that I have ever come across.
Interview questions [1]
Question 1
What was your most interesting customer encounter?
The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!
Interview questions [1]
Question 1
These were general questions using the STAR method
Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.
I applied online. The process took 1 week. I interviewed at CoverMyMeds
Interview
You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails
Interview questions [1]
Question 1
How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?