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      avatar
      C.A.T.
      3.6★Compensation and benefits

      Regional Operations Manager Interview

      11 Aug 2016
      Anonymous employee
      Brussels
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at DHL (Brussels) in Nov 2012

      Interview

      Excellent interview, previous work experience, on the job situations - and how to handle them, great atmosphere during the 2 hour interview. Had to find a solution to a real business case, but the Customer was a fictional name - very nice move. Preparation for this was 90 minutes, and after drafting the solution, I had to present my findings, the actions to improve the findings in front of the Senior Management Team, and wrap up the meeting. I used all my previous skills, knowledge and techniques to close the exercise. Very different approach. Excellent experience.

      Interview questions [1]

      Question 1

      Solution on improving the Customer Satisfaction Index for a tech industry Customer
      1 Answer