I applied for the Technical Support Engineer position in the Mexico City office. 1. I was contacted by a recruiter via LinkedIn; We had a quick chat about the position, experience, salary expectations etc. 2. Zoom call with a Technical Solutions Manager: Overview of IT background, experience, what you know about the company/position, and behavioral questions. 3. Take-home assessment: It is a timed test consisting of three problems. One requires writing SQL, the other writing a script, and the last one setting up the Agent in a VM. 4. The last one is an on-site series of interviews; a) Introduction and Cultural connect: Standard behavioral-based interview questions b) Pair Troubleshooting: Walk a "customer" over fixing several problems with their Datadog Agent setup and Integrations. c) Manager Connect: Meeting with the TSE Director. The process was a bit long, and I found it notable that they focused so much on questions about Datadog rather than general industry questions. If you have never used them before, you definitely need a couple of hours playing around with their agent before you go into the assessment. I applied for the Mexico City office, and I was a bit surprised that the job benefits are basically the minimum required by law. The director mentioned that they are working to get benefits comparable to other similar positions. Overall, the process was OK. I really liked that they offered a follow-up call for feedback after I was rejected instead of just ghosting me.