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      Dean Health Plan

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      Customer Service Representative Interview

      13 Nov 2021
      Anonymous employee
      Madison, WI
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Dean Health Plan (Madison, WI) in May 2021

      Interview

      The interview is very awkward. It's hard to tell if they are interested as they have to ask very general, rigid questions while typing your answer. No eye contact whatsoever. I left thinking no way I had the job.

      Interview questions [1]

      Question 1

      Have you worked in a position where you've been held accountable by metrics?
      Answer question

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