I applied through an employee referral. The process took 2 weeks. I interviewed at Definity in Oct 2015
Interview
Fairly easy, mainly behavioral questions. Whole process took around 2-3 weeks. They had an interview room in the office and things felt very light and easy going. Interviewed by both team leads. Had around 6-8 big behavioral questions
Interview questions [1]
Question 1
Name a time when you felt like you had to do something unethical at a job, what did you do? what happened?
I applied online. The process took 2 weeks. I interviewed at Definity (Toronto, ON) in Sept 2025
Interview
Virtual interview, 5-6 questions. Can re-record the answers and proceed to next question, they declare to use AI with this screening.
Why Definity? What is customer service? Received email for stage 1 interview within 1-3 weeks
I applied online. The process took 4 weeks. I interviewed at Definity
Interview
I was invited for a phone screening interview with an HR representative and then a Microsoft Teams interview with two regional leaders. It was a typical interview where questions were mostly about character and soft skills.
I applied online. I interviewed at Definity (Toronto, ON)
Interview
Very easy interview. Basic textbook style questions, more about character and soft skills than anything else. No odd ball or hard questions. Everything was written down in front of you as you had the interview.