I applied through an employee referral. The process took 4 weeks. I interviewed at Definity (Kitchener, ON) in Mar 2011
Interview
Submit cover letter and resume online; interview took place within a few weeks. One on one interview with manager of the department. Questions were mostly behavioural and situational style such as "describe a time when you..."; relatively straightforward interview and process overall. Make sure you dress in business attire and answer questions professionally. Focus on time management, ability to multitask, and technical computer skills for this position.
I applied online. The process took 1 week. I interviewed at Definity in Jul 2021
Interview
Applied and got a call after to set up an online interview. Heard back after 2 weeks. The interview involved behavioural questions and 1 technical. Nothing crazy, the interviewers were nice.
Interview questions [1]
Question 1
STAR method questions. Tell me about yourself. Tell me how you deal with a difficult customer. Describe how you dealt with constant change in your work environment. Why this role/Definity? What kind of software did you use in your previous roles? Pretend your taking in a call from someone who just got into an accident.
I applied through an employee referral. The process took 6 weeks. I interviewed at Definity (Mississauga, ON) in Dec 2016
Interview
Brief telephone interview, followed by an online test (Microsoft office & typing test).
1 in person interview with 2 team leaders.
Took a long time to hear back 6+ weeks.
Attempt to follow up on interview.
Interview questions [1]
Question 1
Name a time you had to show leadership in a previous role.
I applied online. The process took 3 weeks. I interviewed at Definity (Vancouver, BC) in May 2012
Interview
Stupid questions that do not pertain to the job. One of the interview staff was very grumpy and gave off negative vibe. Did not seem like he was interested in what I had to say.
