I applied online. I interviewed at Delta Air Lines
Interview
I purchased my passport expedited to be able to do the phone interview asap. I called in with my passport information. I asked asked a series of questions; How long I plan on staying with DA, How long is a long time for me, and Im not sure what the other was. Then the recruiter said that she will have a senior recruiter call me the next day at 10a for an interview. I was contact 30 min before the scheduled time. She asked me why should DA hire me, tell her about a stressful situation where I had to use verbal communication. I thought I did horrible, but she said she wanted to refer me for the next step in the interview process. She said that someone will contact me if anymore information is needed for my profile, which is the next step. Im not sure if this is a good thing or not since this is something completely different than anything Ive been reading about. From what Im reading these questions havent been asked to anyone. I dont know what to think or do at this point.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?