I applied online. The process took 6 days. I interviewed at Delta Air Lines (Atlanta, GA) in Jan 2015
Interview
1. Fill out online application form & complete behavioral assessment
2. Video interview
I applied on the 11 of January and got an email telling me to complete an online assessment.The assessment should only take 15 to 20 minutes of your time but be sure to only start it when you will have enough time to finish.
The next time I heard from them was on the 13 of January. I was selected to move forward to the next step in the selection process - a recorded video interview.
Delta utilizes technology provided by HireVue to assist us with video interviewing. Please ensure you add @HireVue.com to your spam filters so that you will be sure to receive your invitation to submit your video interview.
We want to prepare you to be as successful as possible so before you begin, here are a few key tips:
1. First, treat this video interview as you would any face-to-face interview so please dress accordingly in professional attire and make eye contact with your interviewer - in this case, the camera lens of your webcam or mobile device.
2. Next, your recorded interview should take no longer than 45 minutes - ensure your recorded interview is conducted at a time and in a place in which you are alone and free of interruption.
3. Please complete your interview within 3 business days of receipt of your invitation. Failure to do so will result in Delta withdrawing you from consideration as being no longer interested.
I completed and submitted the digital interview on 16th of January. Delta Talent Acquisition emailed me 21 of January to give results on digital interview.
We received an overwhelming response to the Flight Attendant- No Bilingual Skills Required position position in Various which makes us feel both humble and proud that so many talented individuals like you want to join our team. This volume of response makes for an extremely competitive selection process. Although your background is impressive, we regret to inform you that we have decided to pursue other candidates for this position at this time.
Interview questions [1]
Question 1
1.Please describe a situation when you demonstrated initiative and took action without waiting for direction. What was the situation? What actions did you take and what were the results?
2.Tell us about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What were the results?
3.Give us an example of a choice you made to go above and beyond what was needed to satisfy a customer. What was the situation? What actions did you take and what were the results?
4.Tell us about a time when you worked on a team with someone who did not do his or her share of the work. What was the situation? What actions did you take and what were the results?
5.Tell us about a time when you witnessed a coworker or colleague breaking the rules or acting in a dishonest or unprofessional manner. What was the situation? What actions did you take and what were the results?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?