I applied online. The process took 1 day. I interviewed at Delta Air Lines (Miami, FL) in Dec 2014
Interview
I applied for flight attendant got a email to get prepared for a video interview . Make sure u get dressed as if you're on a face to face interview minimum make up very natural . They flash the question for about 20 seconds then immediately record your answer I really don't like this format of interview I rather have a face to face witch is a more personable experience
Interview questions [1]
Question 1
Describe a time when you had to go above and beyond for a customer
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?