I applied through an employee referral. The process took 5 days. I interviewed at Delta Air Lines (Billings, MT) in Apr 2015
Interview
I was referred by a delta flight attendant that has worked for Delta for 25 years!!! I applied on line with basic form, than moved on to the questioner... After that I was emailed a form letter offering me a on line interview. I was asked five questions with time in between. Four days later I received a email telling me I was not a good fit for this position.. What a huge let down!!
Interview questions [1]
Question 1
How would I deal with a team member that was not following company protocol???
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?