I applied online. The process took 6 weeks. I interviewed at Delta Air Lines (Atlanta, GA) in Jul 2015
Interview
Applied with a referral at the beginning of June. About three weeks later I got a video interview invite. Got the "next steps" email about a week after submitting the video informing me that I would be receiving a phone call for a screening. I got the call on a Saturday morning. Be ready at all times! The call was short, she moved me along in the process. Two days later I received the email with potential face to face interview dates. I was told to put them in order of preference and send them back. The next day I received my interview day/time confirmation (my third pick). It was just over 2 weeks away. I got dropped off at the interview. More than 60 candidates all looking extremely sharp. Everyone was just as outgoing and friendly as the next. Be prepared for a very long day. Be engaged! The flight attendants and HR want to meet you just as bad as you want to meet them. The Delta employees were the nicest, most genuine people I have ever met. Turn your nerves into determination and keep that smile on.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?