The process took 4 weeks. I interviewed at Delta Air Lines in Sept 2023
Interview
The process to get to the interviews are quite lengthy, you have to complete an assessment then a virtual job tryout before the virtual interview and then the f2f interview but doing my research and using the STAR method is what allowed me to get as far as I did but unfortunately I did not get my CJO.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customer?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?