I applied online. The process took 2 weeks. I interviewed at Digit (San Francisco, CA) in Dec 2019
Interview
I interviewed with 5 people across the different tiers of the support team. They came in one after the other and everyone was really nice. Everyone was very thorough and it was a very pleasant experience.
Interview questions [1]
Question 1
I was asked to describe a customer support situation in which I had to come up with a solution to a tough/unforeseen issue.