I applied through an employee referral. I interviewed at Digital Federal Credit Union in May 2020
Interview
Virtual interview. Solo interview not held with an individual. Video recorded answers with the option to start over. Less than an hour long. Basic questions for an entry level position.
I applied online. The process took 1 week. I interviewed at Digital Federal Credit Union (Thornton, NH) in May 2022
Interview
A video interview, maybe 30 min or so. Very laid back and comfortable, while still discussing important aspects of the job, my feelings towards them, what experiences lead me to believe I'd be a good fit.
it was on the phone for 2 rounds because of quarantine. to me i did not like it that way because i feel like being in person is much better. the first interview i had to record myself answering questions and the second interview i had with an actual person.
Interview questions [1]
Question 1
if you have a disgruntled member how would you handle that situation?
I applied through a staffing agency. The process took 1 week. I interviewed at Digital Federal Credit Union in Dec 2020
Interview
I was arranged to speak about my background, experience with working remotely, and experience with managing angry clients and difficult senarios. I drew on my experience working in the social work field since I have no background in customer service. There was a phone screening with a recruiter and then an interview.