I applied online. The process took 1 day. I interviewed at Dillard's (Tampa, FL) in Feb 2012
Interview
Interview process began with a call from Dept. Manager interviewed with DM,
then Store Manager.
Went over career aspirations and long-term goals.
Asked why retail as a career path. Store Manager was very engaging and had my interests in mind.
Was givin many career paths to management and other possible direction with time in seeing progress.
Interview questions [1]
Question 1
Basic standard questions,
Why retail,
What have you done to resolve a situation
Very unorganized, no one knew what the other managers were doing. Norma the shoe manger was a nasty person and doesn’t like caucasians. Very back stabbing & they treat sales associates like trash.
I was heavily recruited. It was a smooth process. It consisted of 2 interviews. It was consistent with other retailers. The questions were answered and it was inviting . That’s all I have to say about my experience at Dillards
I applied online. The process took 1+ week. I interviewed at Dillard's (Wichita Falls, TX)
Interview
After introductions and light conversation you are asked about your work experience, customer service skills, personality traits, et cetera. Many of the hiring managers keep the interview process light and easy going.
Interview questions [1]
Question 1
Describe a time when you went above and beyond to provide excellent customer service. What was the outcome?