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      Docusign

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      Account Executive SMB Interview

      25 Jul 2023
      Anonymous interview candidate
      No offer
      Negative experience

      Other Account Executive SMB interview reviews for Docusign

      Account Executive SMB Interview

      28 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Docusign in Jul 2023

      Interview

      I feel like the recruiter wasted my time and was not very helpful. I took time to prepare for an interview and it was just a screener for her to say that she would see if any hiring managers were interested... why have an interview in the first place if nobody is interested? So I found out I was cut after no managers were interested and felt like it was unprofessional

      Interview questions [1]

      Question 1

      Tell me about your previous experience? Was ___ role a direct closing role?
      Answer question
      2

      I applied online. I interviewed at Docusign in Jan 2026

      Interview

      I had a recruiter screening for a DACH SMB Account Executive role. The call was framed as an exploratory conversation to understand my background, experience, and career goals. Very early in the discussion, however, it became clear that the recruiter had a fixed view of what constitutes a “valid” background for the role, strongly tied to a predefined SDR → MDR → AE progression post-studies. Despite outlining current quota ownership, direct closing responsibility, and measurable performance as an Account Executive, the conversation repeatedly focused on tenure and prescribed career paths rather than actual scope of responsibility or results. I also found the flow of the conversation difficult at times, with frequent interruptions that made it challenging to fully explain context or respond in a structured way. As the call progressed, it felt less like an exploratory discussion and more like a validation of an already-formed decision not to proceed. While I understand and respect that large organizations operate with strict leveling and career frameworks, clearer alignment upfront on non-negotiable experience requirements would have been helpful and would have saved time on both sides. DocuSign is clearly a strong company with a highly structured sales organization, but this particular candidate experience felt rigid and less open to non-linear or accelerated career paths than initially suggested.

      Interview questions [7]

      Question 1

      Apart from the company and location, what are the most important things you’re looking for in your next role?
      Answer question

      Question 2

      What targets do you carry? What is your quota on a quarterly or annual basis?
      Answer question

      Question 3

      How is your quota structured?
      Answer question

      Question 4

      How much of your quota comes from expansion versus new business?
      Answer question

      Question 5

      What is the typical ACV of your deals?
      Answer question

      Question 6

      Who are the typical buyer personas you work with?
      Answer question

      Question 7

      Do you follow any specific sales methodology or have you been trained in one?
      Answer question

      SMB Account Executive Interview

      5 Oct 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Docusign in Oct 2022

      Interview

      How the hiring process works is you will receive a call from a recruiter then they set up a 30 min zoom call with a sales manager and the VP of that division and then you have to give a 30-40 deal review where you’ve had success. In total I did 2 zoom calls. I started working with Mikhal Wyatt who is AMAZING! I honestly feel that is an understatement. He was so transparent and communicative throughout the entire interview process. I did not get the first role I initially interviewed for but he really believed in me and passed my resume off to another colleague to see if I would be a good fit in that division. I thanked him for that because I can’t recall a time a recruiter has done anything for me like that before. For me that spoke volumes because it showed how invested they are in recognizing talent. I eventually landed a role there after a couple more rounds of interviews. Excited to add even more value to an already stellar company!

      Interview questions [3]

      Question 1

      Why do you want to work for docusign?
      Answer question

      Question 2

      What motives you to stay in sales?
      Answer question

      Question 3

      What objections have you faced and how do you handle those objections?
      Answer question