Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      DrFirst

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: DrFirst reviews | DrFirst jobs | DrFirst salaries | DrFirst benefits
      DrFirst interviewsDrFirst Tier I Technical Support Specialist interviewsDrFirst interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Tier I Technical Support Specialist Interview

      11 Feb 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at DrFirst

      Interview

      Had a recruiter phone screen and then 2 interviews. One was with 2 team leads and then one with hiring manager and her manager. I thought each one went extremely well. Then received an email stating they were not moving forward with me and the role was reposted a week later. I honestly feel like time was wasted. These are people's livelihoods and experienced people are going through all of these interviews only to be rejected and miss out on other opportunities.

      Interview questions [1]

      Question 1

      Tell me about a time you had to handle a complex issue with a coworker and how did you resolve it?
      Answer question
      1
      avatar
      DrFirst response
      3mo
      Thank you for taking the time to share your experience. We understand how frustrating it can be to invest time in an interview process and not receive the outcome you were hoping for, and we sincerely apologize for any frustration this caused. We value every candidate who takes the time to interview with us, and we never take that commitment lightly. Hiring decisions can be difficult, and sometimes the direction of a role shifts during the process. That said, your feedback about the candidate experience is something we take to heart and will use to improve how we communicate throughout the process. If you'd like to discuss your experience further or receive more specific feedback, please don't hesitate to reach out to us at hrsupport@drfirst.com. We'd welcome the conversation. We wish you all the best in your job search.