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Thank you for leaving your feedback! We are so disappointed to hear that you had such a frustrating experience. On behalf of the team, please accept our apologies. We assure you and future candidates that this is a rare case and sounds like a communication gap. Regardless, a corrective measure is being drawn as of this post to ensure no one else has to experience what you did. Please email us at WeListen@DucenIT.com if you have any other feedback. We are here to listen.