This has been by far the best interview process I've ever been part of and I was planning to write a positive review regardless of whether I had an offer or not. I applied through the website on a Thursday, received an e-mail to set up a call with the recruiter the following Monday, and two weeks after that first call I had an offer! Linda, the internal recruiter, is efficient, kind, smart, supportive, honest, down-to-earth, and has just made it such a pleasure to deal with Duo from start to finish - any company who needs to make a good first impression on candidates should just work on cloning her, really. Right from the start we set clear guidelines on how best to work together throughout the process (open communication, transparency on other job offers, approachability, open feedback loops) and I can't stress enough how nice it was to work like that. Everything was well-organised and I always felt like whoever I was speaking to actually cared about what I was looking for in a job, rather than just trying to find out whether I ticked their boxes. I met with various people in the Customer Success department (both US & UK), as well as others in the London office, so was able to get a well-rounded view of what working at Duo would be like. You can definitely see and hear that everyone who works there is excited to be part of Duo and shares common goals and values, but was also honest when I asked what would potentially put someone off joining Duo (answer was generally "people who aren't used to a start-up environment may take a while to adapt" - very fair). Also - the hiring manager was SO helpful in the phone call when I asked what I could study to set myself up for success in the role if I moved forward, and took the time to take me through the most relevant parts of the documentation on the website. Really refreshing when I thought he would just throw a few words and topics at me with an "off you go" approach...by far exceeded expectations already. All in all - can't wait to get started!