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      Duquesne Light

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      Customer Service Representative Interview

      12 Feb 2016
      Anonymous employee
      Pittsburgh, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Duquesne Light (Pittsburgh, PA) in May 2014

      Interview

      Test was on a computer very difficult. Definitely need customer service experience.I was a pass or fail. You either moved through process or went on to a face to face interview with an HR person and a Manager of the department you will be working in. Personality might havea little to do with like any interview .How well will you along with people. 50 word minimum here??

      Interview questions [1]

      Question 1

      Behaviorial
      Answer question
      1

      Other Customer Service Representative interview reviews for Duquesne Light

      Customer Service Representative Interview

      8 Jan 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 months. I interviewed at Duquesne Light

      Interview

      Phone interview, test, drug test, background check, second interview. The phone interview took at least 30 minutes. Then a basic Knowledge test of meters and math skills, typing test. A urinalysis taken at Quest Diagnostic. Then a basic interview.

      Interview questions [1]

      Question 1

      How do manage work life balance
      Answer question

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