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      Ebix

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      Customer Service Representative Interview

      15 Dec 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Ebix

      Interview

      2 interview excluding phone interview. First there is a phone interview. Face to Face with the hiring manager and the second one with department head. Ceo was also there asking questions and evaluating the interview

      Interview questions [1]

      Question 1

      Everything that you find online
      Answer question

      Other Customer Service Representative interview reviews for Ebix

      Customer Service Representative Interview

      28 Jun 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Ebix

      Interview

      The interview process was quick and easy, they contacted me for a phone interview, then I met with an HR representative and management. After the interviews I was called with a job offer pending background check and drug test

      Interview questions [1]

      Question 1

      Give us an example of a difficult customer and how did you handle the situation.
      Answer question
      4

      Customer Service Representative Interview

      13 Feb 2018
      Anonymous employee
      Johns Creek, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Ebix (Johns Creek, GA) in Feb 2017

      Interview

      First the manager from IL called us on the phone and then we met with the director of operations at the Johns Creek office in GA. A few days later, someone from HR reached out to let us know we were selected. HR emailed us offer letters and we signed and sent them back. Then we were given a start date.

      Interview questions [4]

      Question 1

      Tell me about yourself.
      Answer question

      Question 2

      Do you have experience in health claims and benefits?
      Answer question

      Question 3

      Will you need any time off in the first 90 days?
      Answer question

      Question 4

      How do you deal with difficult coworkers?
      Answer question
      2