I applied online. I interviewed at Elevance Health (Virginia Beach, VA) in Jan 2019
Interview
The interview was a brief talk about yourself and the basic behavioral questions. Pretty standard. I am still waiting to hear back from the interview. They told me that the training takes about 5 weeks and then you start with your team. You will begin working the 11:30-8 shift and the better your numbers the better time slots you'll get.
Interview questions [1]
Question 1
Tell me a time when you had to deal with an irate customer?