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      Elevance Health

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      Customer Service Associate Interview

      16 Feb 2022
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Elevance Health (Indianapolis, IN) in Feb 2022

      Interview

      First step is a virtual job assessment, followed by a virtual video interview. If you succeed thru those, there are more interviews with real people. I'm still in the process so I have not had an offer or been declined

      Interview questions [1]

      Question 1

      How do you handle angry customers? (Typical CSR question.)
      1 Answer

      Other Customer Service Associate interview reviews for Elevance Health

      Customer Service Associate Interview

      20 Jul 2024
      Anonymous employee
      Wallingford, CT
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Elevance Health (Wallingford, CT)

      Interview

      There were 3 rounds in total: first meeting was with one person. 2nd meeting was with a director. third was to introduce some of the team and speak to HR. Which was pleasant.

      Interview questions [1]

      Question 1

      How did you respond to your biggest failure at work?
      Answer question

      Customer Service Associate Interview

      8 Jan 2020
      Anonymous employee
      Roanoke, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Elevance Health (Roanoke, VA) in Oct 2019

      Interview

      very laid back and enjoyable. there were no psych interview questions. Was offered second skills assessment for a better position. Was offered the job on the same day as interview

      Interview questions [1]

      Question 1

      I was asked why I wanted to work here and what I expected.
      Answer question