I applied online. I interviewed at EliseAI (New York, NY) in May 2026
Interview
I applied and received an email for a take-home assignment. Two part assignment. It was pretty engaging and I thought I did a reasonable job but got rejected the morning after submitting with no reason.
Interview questions [1]
Question 1
Based on xxx content, write an email to the client
Personable and straightforward interviewers My original interviewer for the second round got switched out and it seemed like the replacement didn't want to be there. But I did get the impression that he was trying his best to engage in conversation outside of the questions he asked.
Interview questions [1]
Question 1
How do you handle multiple tickets/inquiries with varying levels of importance?
I applied through a recruiter. I interviewed at EliseAI in Feb 2026
Interview
I liked everyone that I met. I was reached out to on Linkedin to start the process. Interview process consisted of 1) Recruiter screen 2) Peer behavioral interview 3) Take home assessment (takes a few hours to complete) 4) Presentation of the take home assessment to the Sr Director of the team. I was rejected after the presentation and was not offered any feedback after spending hours to complete the assessment and prep for the presentation. Really disappointing as it felt as though all the interviews had gone well so far. Even after earnestly asking for feedback, I was ghosted. Frustrating for job seekers out there to not know what exactly went wrong - it should be standard to provide feedback for actual assessment work.
Interview questions [1]
Question 1
How do you prioritize tickets with varying levels of severity? (From take home assessment) - What would you diagnose this specific customer issue under?