I applied through a staffing agency. The process took 1 day. I interviewed at Ellucian (Rochester, NY) in Jun 2015
Interview
The interview was relaxed, It consist of three customer service questions and three tech questions. It was not difficult. I got a call an hour later that I got the job.
Interview questions [1]
Question 1
Describe a time where you could have provided better customer service and what did you learn from it?