I applied through an employee referral. The process took 1 week. I interviewed at Emerald Contact Centre (Waterford) in Aug 2019
Interview
Good friendly and casual interview, good questions asked and really thorough with CV.
Felt comfortable with questions asked and felt it was a good interview experience.
Interviewer was professional but approachable and felt welcomed
Interview questions [1]
Question 1
Computer competency and Comfort ability with PC systems
I applied through an employee referral. I interviewed at Emerald Contact Centre
Interview
Handed in CV and got called for interview a few days later, interview took place in their offices. Got called about a week after the interview and was offered a poiton.
I applied through an employee referral. The process took 1 week. I interviewed at Emerald Contact Centre (Dublin, Dublin) in Aug 2019
Interview
The interview process was great. The interviewer was very welcoming and I was comfortable in the interview. A main part of my interview was ‘run me through your CV’ and some of it was general chat and telling me about the company.
Interview questions [1]
Question 1
Question examples like ‘tell me times where you had to deal with a difficult customer’