HR Phone interview. Generally quite easy and conversational. General questions about who you are and work experience etc. Pretty much a box ticking exercise, do you have right to work and over 18 etc.

Initially, the process begins with an online situational assessment. Upon successful completion, the candidate will be interviewed by the Marketplace Manager. If the interview is successful, the candidate will be offered a position with the company.

The interview process was friendly, professional, and well-structured. The interviewer asked clear, practical questions about customer service, teamwork, and real shop situations, making it feel comfortable and genuinely conversational throughout.