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      Entain

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      Related searches: Entain reviews | Entain jobs | Entain salaries | Entain benefits
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      Customer Service Manager Interview

      22 Jul 2025
      Anonymous employee
      Cardiff, Wales

      Other Customer Service Manager interview reviews for Entain

      Customer Service Manager Interview

      1 Nov 2025
      Anonymous employee
      Stirling, Scotland
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Entain (Cardiff, Wales) in Dec 2024

      Interview

      During the hiring process, my line manager provided a clear and simple overview of the job responsibilities. They emphasized that previous experience wasn't necessary for the role. Instead, they were looking for someone who is honest, willing to learn, and committed to doing their best. As long as you show a positive attitude, reliability, and the ability to work well in a team, you’re considered a great fit for the position.

      Interview questions [1]

      Question 1

      My availability for the job.
      Answer question
      Easy interview

      Application

      I interviewed at Entain (Stirling, Scotland)

      Interview

      Initially, the process begins with an online situational assessment. Upon successful completion, the candidate will be interviewed by the Marketplace Manager. If the interview is successful, the candidate will be offered a position with the company.

      Interview questions [1]

      Question 1

      Can you please tell me about yourself
      Answer question

      Customer Service Manager Interview

      18 Oct 2025
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Entain (Birmingham, England)

      Interview

      The interview process was friendly, professional, and well-structured. The interviewer asked clear, practical questions about customer service, teamwork, and real shop situations, making it feel comfortable and genuinely conversational throughout.

      Interview questions [1]

      Question 1

      How would you handle a customer who’s upset about losing a bet?
      1 Answer