I applied for the position online on the Enterprise Holdings Careers website. It did not take long before a recruiter contacted me. Overall, it was a lengthy interview process. After scheduling my phone interview, I was contacted by Christina R., and she interviewed me over the phone. That was the first interview. A lot of the questions asked were to see if I would be a good fit for the company. "Tell me about a time when you went the extra mile for a customer?" Most of the questions were based on customer service skills. The phone call lasted about 30 mins. After Christina told me that she would like to see me in person to continue the interview process in Tampa at the company's headquarters. Honestly, I was not at all prepared for that interview! I have been to job interviews before, so I figured I would just... wing it. Lol I was in for a surprise. That face-to-face interview went on for about an hour. I was nervous during some parts of the "drilling", because I was not sure how to respond. My brain went blank. The questions were about how competitive I am, and my customer service experience in my previous jobs. I was sweating like crazy at some point lol. I answered the questions to the best of my abilities, and I appeared as confident as possible. After my face-to-face with Christina, she gave me 2nd interview packet. Woohoo! My second interview was with the Area Manager and Branch Manager at my local branch. I also had to do a branch observation for an hour before the interview. The 2nd interview process was similar to the face-to-face, the questions were about the same. I was better prepared for the second interview. I did a lot of research on the company, read a lot of reviews and forums, so I had an idea on how to better answer the "tough" questions this time around. On my way home that day, I received a phone call from Tampa saying that I was moving on to the 3rd and last interview. This time, it was with the Group Rental Manage. I felt like the previous interviews prepared me for that last one. The questions were the same, competitiveness... customer service... character... integrity. Nailed that one. If you are a competitive, self-motivated, and enthusiastic individual, this job is for you. There are a lot of movement in the company, a lot of opportunities to move up and get promoted within your first year. You will get what you put into it, the pay is good too.

Everything was really cordial and loose until the final interview with management. HR forgot to notify me that I had moved on after the first round of interviews and I had to call them to follow up.