Standard interview process wherein they ask about previous employment, compatibility for the role etc. Not particularly lengthy, friendly conversation. Sticking to SMART interview technique will help you a great deal.
Other Customer Service Representative interview reviews for Equiniti
Firstly had the online aptitude test followed by HR round. Got through both. Received an email after a week that I got selected and to send the documents. Sent the documents and waiting for the call for 4 months. sent an email to hr with no response.
Interview questions [1]
Question 1
stacks, RR, CPH, past experience, how do you fit in for this role etc.
Very fast and easy. Got offered the job on the spot and training was about 8 weeks. The training prepares you to answer most questions clients ask over the phone.
Interview questions [1]
Question 1
Do you think quality or quantity is more important?