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      Payment RIsk Operations Agent Interview

      12 Feb 2013
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Etsy in Aug 2012

      Interview

      I started off with a phone screen from their HR department, which included questions about the company (am I a user, why do I want to work for Etsy, etc.), my transferable skills, etc. After the call with HR I was sent a homework assignment to answer specific questions about certain examples I would see in this position. I then had a phone interview with the hiring manager. He informed me about the position and then asked me questions about my background, why I wanted to work for the company and why I wanted to work in this industry.

      Interview questions [1]

      Question 1

      I found the homework assignment difficult since I did not see what information Etsy had on its customers. They asked me specific questions about transactions and which data was captured, but it was not easy to answer since I did not know what information they collected.
      Answer question
      5

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