Expert Global Solutions Call Center Representative Interview Questions

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Expert Global Solutions

Acquired by Alorica

Interviews

Call Center Representative Interview

19 Jan 2016

Anonymous employee

Accepted offer

Neutral experience

Easy interview

Application

I applied in-person. The process took 2 days. I interviewed at Expert Global Solutions (Quezon City, National Capital Region) in Jul 2014

Interview

It was easy so long as you can do casual English and can do grammar test. Typing is of course required. Go really early to get the final interview before lunch OR go late and get the final interview around 11pm. Beware, this is one on one so yeah, you have to wait for others in line.

Interview questions [1]

Question 1

Give me a scene where you had to handle a very difficult customer.

1 Answer

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Call Center Representative Interview

7 Oct 2016

Anonymous interview candidate

No offer

Negative experience

Average interview

Application

I applied through a recruiter. The process took 1 day. I interviewed at Expert Global Solutions (Phoenix, AZ)

Interview

Was told that since I would not commit to working Sundays (I have a religious objection to working Sundays) that I could not go forward with the hiring process. They contacted me for the interview.

Interview questions [1]

Question 1

Could I commit to working evenings, Saturdays AND Sundays?

3 Answers

Call Center Representative Interview

28 Sept 2016

Anonymous interview candidate

Declined offer

Negative experience

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