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      Sales Support Interview

      10 Apr 2012
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at FICO (Birmingham, England) in Mar 2011

      Interview

      I had an initial telephone interview with the HR Manager which lasted for about 45 minutes. We discussed the role in more detail and I answered questions about how my previous work experience would translate across. After successfully completing this stage I was invited to attend an interview with the HR Manager, the Sales Productivity Centre Manager and the Senior Pre-Sales Director (who attended via telephone). I was asked scenario based questions to establish how I would react to certain situations that would arise within the role on a day to day basis. I was also questionned in further detail about my previous experience within other companies and how I felt this would help me in the new role amongst other questions. This interview lasted approximately an hour and a half. Following this, I was told that I had successfully progressed through this stage of recruitment along with one other candidate. I was then asked to have a final telephone interview with the woman who was currently doing the position I had applied for, in order to go through the daily responsibilities in more detail. This was subsequently arranged and carried out, the telephone call lasted approximately 40 minutes. Following this, I was told that I had been sucessful in my application and offered the position. I would say that the entire process took approx 2 weeks from beginning to end, and everyone that I dealt with was extremely helpful, friendly and informative. The offices were very spacious and pleasant, and the overall impression of the culture and ethos of the company made me very keen to progress my application further.

      Interview questions [1]

      Question 1

      If you were working on several projects with different team members and you had two conflicting deadlines on one day and no one else around to provide backup support, what would you do?
      1 Answer