First Direct Call Handler Interview Questions

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Call Handler Interview

1 Dec 2022

Anonymous interview candidate

Declined offer

Neutral experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at First Direct (Glasgow, Scotland) in Apr 2020

Interview

Info about company, interview, call simulation, interview. The call simulation was the basic banking questions with simple le calculation and then having to explain a product. They then phoned a few days later to offer a formal interview.

Interview questions [1]

Question 1

Explain a time you went above and beyond

Answer question

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