I interviewed with the branch manager and operations manager. Both were very nice. Basically just talked about family and the change over to FTB. Talked about my pay, the interview seemed to be misleading.. They acted like I had the job, and then no offer. ;(
I had one interview with HR before in person interview with Teller Operations Coordinator and Banking Center Manager. Mostly behavioral questions about how you would handle certain situations in addition to your experience with banking and cash handling.
Interview questions [1]
Question 1
Can you describe a time when you had to deal with an upset or angry customer? How did you handle the situation, and what was the outcome?
I applied online. I interviewed at First Horizon in Nov 2021
Interview
Easy and simple straight to the point. I hate interviews but I loved these. Everyone seemed nice and professional. I give a 100% to both mangers I meet with.they seem to care about their teams.
I applied online. The process took 3 weeks. I interviewed at First Horizon (Kingsport, TN) in Apr 2025
Interview
The interview was quick with questions about previous teller experience. There were also questions about how I worked with others. The individual asking the questions was personable and able to connect with my past experiences. We discussed some of the new computer programs and how it has changed some of the teller's processes.
Interview questions [1]
Question 1
1. Share with us how comfortable you are in cash handling.
2. Are you willing to work on Saturdays?
