The process went rather quick. Phone call with human resources, phone interview with recruiter, phone interview with service desk manager then was called in a week later for an in-person interview. I got my first interview with some VP. It was explained to me that for the first 6-8 months, all i would be doing is replacing mice and keyboards. Then, I was quickly amazed at the amount of random questions that had nothing to do with the position. For example, if i cant even touch Active Directory, why even ask me questions about it? For IT professionals, this is not a good choice unless you are very very desperate for a job. I was not very impressed.