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      Customer Success Manager (CSM) Interview

      29 Jan 2025
      Anonymous interview candidate
      Madrid
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at FounderNest (Madrid) in Dec 2024

      Interview

      I went through the entire process and, even though I didn't end up getting an offer, I found the experience really enjoyable. You can tell they aim for hiring not only the best professionals, but also people with particular and unique personality traits (ambitious, humble...) which says a lot about their culture. Although I think it was easy to see it wasn't the right time for me to join, meeting the team and learning more about their product was awesome. Hope our paths cross again in the future!

      Interview questions [1]

      Question 1

      What criteria would you use to assess if a client is a good candidate for an upsell?
      Answer question
      2