I applied through a recruiter. I interviewed at FreightPros (Austin, TX) in Oct 2020
Interview
My first interview was with an HR manager and my second interview was about an hour in a half with three people from the Sales team. They were extremely nice and easy to converse with. Overall great interview process!
Interview questions [1]
Question 1
1. Tell me about yourself?
2. How would you react to an angry customer about a late delivery that you had no control over?
3. They give you 5 minutes to read freight information and then ask you a couple of questions.
4. Role play a sales call with one of them.
I applied online. The process took 2 weeks. I interviewed at FreightPros (Austin, TX) in Sept 2016
Interview
I applied online and in a few days the recruiter contacted me and we found a time to speak on the phone. She asked me questions like, "How does your experience relate to this job?" and "When was a time you dealt with a difficult customer?" She said she was going to send me an assessment that consisted of math and short answer questions. I completed that in a day or two then e-mailed to tell her I was finished and thanked her for all of her help during the process. A week later I called her twice to see if there were any updates and she never answered. I also e-mailed her and I never got a reply. Obviously I didn't get the job but for her to not even answer my calls or e-mails is very unprofessional and downright rude.
Interview questions [1]
Question 1
Explain a time you dealt with a difficult customer and how did you handle it?
I am very sorry we have not gotten back to you! This is not typical for us, and we do our best to respond to each applicant. Currently, we are accepting applications for future Solutions Specialist openings, and are not actively hiring in this department. We have always done our best to give our estimated timeline with each applicant. If you have completed the phone interview and our online assessments, you have done everything you need to! When a position opens up we will be sure to contact you. Please feel free to call us if you ever have any questions.
I applied online. The process took 1 week. I interviewed at FreightPros (Austin, TX) in Mar 2013
Interview
The application process was online with a resume submission. The next step was a phone interview with a current employee, after that was an in-office interview.