Thank you for sharing your feedback. We take candidate experience seriously and want to provide some context. On the day of your scheduled interview, an unexpected personal emergency impacted a member of our team who was unable to join as planned. As soon as we were able to access scheduling details, we followed up directly to explain the situation and offer to reschedule. We understand how disappointing and frustrating this experience can feel. At the same time, situations like this can happen, and we aim to handle them with care, respect, and clear communication. We appreciate the understanding of candidates who recognize there are real people behind the process, and we remain committed to a thoughtful and supportive experience.