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      Technical Support Representative Interview

      28 Jul 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at Genetec in Jul 2023

      Interview

      It was simple and straightforward. My first interview was with HR and and 2nd was to test my technical knowledge in which the questions are based on basic concepts of networking,troubleshooting skills and situational.

      Interview questions [1]

      Question 1

      Difference between TCP and UDP with explanation.
      Answer question
      1

      Other Technical Support Representative interview reviews for Genetec

      Technical Support Representative Interview

      25 Mar 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Genetec (Montreal, QC) in Mar 2023

      Interview

      The questions were about technical knowledge and experience in these areas, as well as the customer service skills and ability to troubleshoot issues. in addition to scenarios on situations to assess the problem-solving skills and the ability to communicate technical information clearly to customers

      Interview questions [1]

      Question 1

      A question about video surveillance cameras and troubleshooting the technical problem
      Answer question

      Technical Support Representative Interview

      15 May 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 2 weeks. I interviewed at Genetec (Montreal, QC) in Mar 2023

      Interview

      Very friendly and thorough. The technical interview was well designed and planned! Situational questions! And helpful staff guiding you through the questions to really see your deeper technical and thinking process rather than just asking surface questions!

      Interview questions [1]

      Question 1

      The questions were situation based!
      1 Answer