I applied online. The process took 1 week. I interviewed at Goodwill (Carpentersville, IL) in Apr 2015
Interview
Went in and meant with what ended up being a team leader. Basic customer service interview questions asked. Nothing to special. The whole interview was about twenty minutes or so from the time I walked in the front door, until exiting the store.
Interview questions [1]
Question 1
Q: Explain a time you had a negative experience with a customer and what did you do to resolve the issue?
Easy; straightforward. There were two managers. One asked questions about my job history and the other asked questions about my experience being a cashier at the previous job I worked.
Process was pretty straight forward. Asked a few questions, shared about my experience, and was able to ask any clarification questions. Good experience even though I didn’t take the role
Interview questions [1]
Question 1
Have I worked in customer service or retail before?
I applied through university. I interviewed at Goodwill (Maryland Park, MD) in Feb 2026
Interview
Was too easy should’ve know it was gonna be a terrible job from the jump but oh well I guess i quit my first day so good luck to anyone who wants work work there cause I sure didn’t. They treat their employees like garbage for 16.00 an hr I’ll be damned