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      Greenlight.guru

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      Customer Support Specialist Interview

      21 Oct 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Greenlight.guru in Oct 2024

      Interview

      - I got invited to an interview. - I prepared for the interview as best I could for five hours, give or take. I researched the product, watched their YouTube videos and looked up some industry data. - I enter the Zoom meeting. - 15 minutes passed, and I was still alone. - 2.5 hours pass no one is there. - Wrote another email. - Week later and no response. Ghosted.
      4

      Other Customer Support Specialist interview reviews for Greenlight.guru

      Customer Support Specialist Interview

      12 May 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Greenlight.guru in May 2022

      Interview

      interview process moved very quickly and efficiently. I had 3 meetings with different people, all within the span of 1 week. next steps were clearly communicated and my time was well respected. I got a feel for the team I was hired on to and was able to ask plenty of questions

      Interview questions [1]

      Question 1

      asked about specific examples dealing with frustrated and upset customers to hear my train of thought when dealing with such situations
      Answer question

      Customer Support Specialist Interview

      2 May 2023
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Greenlight.guru (Indianapolis, IN) in Apr 2021

      Interview

      it was a very efficient interview process, talked with 3 members of the team, including the hiring manager and executive of the team. I also got to talk with a member of the team who had been there for a long time. Entire process only took 1 week

      Interview questions [1]

      Question 1

      nothing crazy, pretty standard interview questions and talking about prior experience and thoughts/plans for the new role
      Answer question