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      Tech Support Representative Interview

      30 Jul 2018
      Anonymous employee
      Poway, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at HME (Poway, CA) in Apr 2017

      Interview

      Straight forward: apply online, phone interview, in person panel style interview, and follow up call from phone interviewer if there was an offer or not. Show that you can be a worthy employee, still dress to impress and feel free to take notes, always follow up with things if you used "I'll get back to you on that".

      Interview questions [2]

      Question 1

      How do you deal with angry customers?
      Answer question

      Question 2

      Describe a process in detail, could be anything, how to build a house, how to fill your gas tank, the interviews just want to see how you explain a process.
      Answer question