I applied through an employee referral. The process took 4 weeks. I interviewed at HUB International in Mar 2026
Average interview
Application
I applied online. I interviewed at HUB International in Apr 2024
Interview
The callback time was quick, had a phone interview with the recruiter and an in person interview with the managers of the team. Got a call back the day after. Didn't leave me wondering for days about the outcome. Overall fast and good experience
Interview questions [1]
Question 1
What was your least favorite part about working in a call centre setting ?
The process started with an initial screening conversation followed by an in-person interview at the branch. The interview was professional but also welcoming and conversational rather than overly formal or intimidating. The team asked a mix of behavioral and situational questions focused on customer service, communication, handling pressure, and adaptability. They also discussed licensing, training, expectations, scheduling, and long-term growth opportunities within the company. Overall, the atmosphere felt supportive and respectful, and the process moved forward in an organized manner.
I applied online. I interviewed at HUB International (Surrey, BC) in Aug 2025
Interview
first manager gave his intro, took my intro started asking me about questions technical and about myself. Then manager told me about the role and duties. and how i can be a good part in the organization
Interview questions [1]
Question 1
My skills, past experiences and why i want to join insurance industry
Professional and polite beginning with the adequate flow of questions and answers, told about myself and get to know about company. Interview was closed with the sharing of expectations for both the company and mine.