I applied online. The process took 2 weeks. I interviewed at Hang Seng Bank (Hong Kong) in Dec 2016
Interview
Efficient and straight-to-the-point, condensed interview questions and ability testing. They expect you to have sales skills on top of a pleasant character. It's useful to speak straightforwardly during the role-play section. Sugar-coating too much may hinder clarity and point-delivering. Good idea to stand in the shoes of the customer, then decide which points to deliver; Helpful and understanding HR officers who give advices prior to employment if they are interested in the candidate.
I applied online. I interviewed at Hang Seng Bank (Hong Kong) in Jul 2017
Interview
Firstly, there is a telephone interview and then role play section afterwards. Normally asking your customer service skills and need to take insurance license on your own time and own cost.
I applied through university. I interviewed at Hang Seng Bank in May 2015
Interview
1st round, Phone-in
-Self-introduction with Chinese,English and Mandarin
-your past job experience- English
-why do you apply the job-English
-what quality you have to do this job
-why do you leave your current job
-and causal talk with Chinese
It test not only your language, but also your heart to want to do this job