I applied online. The process took 2 weeks. I interviewed at Health Alliance Medical Plans (Champaign, IL) in Sept 2024
Interview
Phone interview, then an in-person interview with 2 managers at the same time, then I followed up saying yes I am still interested, then they called to offer the position later that day. It was very quick and easy. After you get the offer is when you find out they want references and a drug test next.
Interview questions [1]
Question 1
Why do you want to work here?
What is your experience in customer service?